American Express Customer Care Number



American Express provides world-class financial goods and has a powerful customer care system to help customers with their needs. There are many channels through which one can get in contact with the American Express team and clarify their questions. Details can be found below.

The overall customer support contact number for any individual trades with American Express is 1-800-419-2122.

American Express Customer Care Contact Number for Credit Cards (Individuals)

American Express has the following dedicated helpline numbers for various charge cardholders. This aids in resolving queries faster.

There's a dedicated helpline number for Air India Gold Card and Green Card consumers:

0124-4650266


1800 419 1261*


1800 180 1261


0124-4650261


American Express Client Care Contact Number for Business Cards

For corporate cardholders, American Express has set up dedicated toll-free numbers to resolve queries or enquire about more information.


  1. American Express Platinum Corporate Card: 1800-419-1092 (Toll-Free) or 0124 280 1092
  2. Jet Airways American Express Corporate Card: 1800-419-1199 (Toll-Free) or 0124 280 1299
  3. American Express Gold Corporate Card: 1800-419-1222(Toll-Free) or 0124 280 1222
  4. American Express Green Corporate Card: 1800-419-1222(Toll-Free) or 0124 280 1222
  5. The American Express® Corporate Meeting Card: 1800-419-1222(Toll-Free) or 0124 280 1222
  6. American Express Corporate Purchasing Card: 1800-419-1222(Toll-Free) or 0124 280 1222
  7. For Buyer Initiated Payments associated queries, the following contact details may be utilized:


American Express Client Care Contact Number for Merchants

As a retailer, one can contact American Express through dedicated toll-free numbers based on the condition. This makes resolving questions quicker and ensures that your business workings are least affected.

For merchant providers in most cities in India and Maldives

For Authorisations in most cities in India

For EDC Help Desk

1800 419 1414 (Toll-Free) OR 0124 280 1414

American Express Emergency Contact Number
American Express has established a Global Assist Hotline for almost any emergency issues when traveling outside India. This service is a 24 hour available anywhere on earth. One can contact Global Help at 022-42320243

American Express Contact Information of Offices
American Express offices are located across major cities in the nation. An individual can visit the American Express workplace in-house to enquire, describe or share your comments.

MGF Metropolitan,

District Centre Saket,

Ph: +911 011 66223090

Corporate Office

American Express Banking Corp..

Cyber City, Tower-C, DLF Bldg.. No.8,

Sector-25, DLF City Ph-II,

Gurgaon-122002

Haryana, India

Ph: +91 124 4190000

Card Operation Centre

American Express Banking Corp..

Cyber City, Tower-C, DLF Bldg.. No.8,

Sector-25, DLF City Ph-II,

Gurgaon-122002

Haryana, India

Ph: +91 124 4190000

American Express Banking Corp..

One IndiaBulls Centre,

Tower 2, B Wing, 8th floor,

Jupiter Mills Compound, Elphinstone,

Mumbai 400 013

Ph: +91 022 39667993 / 61877490 - 7590

American Express Banking Corp..

No. 30, Salarpuria Techpoint, Oasis Mall,

5th Floor, 100 Feet Road,

Srinivagilu, Ejipura, Koramangala,

Bangalore - 560 047

Ph: +91 080 49262620

American Express Banking Corp..

Regus Citi Centre,

6th Floor, City Centre Mall,

Dr Radhakrishnan Salai, Mylapore,

Chennai - 600 004

Ph: +91 044 42218610

American Express Grievance Redressal System

American Express aims at resolving complaints in 30 days to guarantee customer satisfaction. There are a variety of channels through which a complaint can be registered using American Express and escalation points in case there's no satisfactory reaction.

24 hours Telephone Center +91124--2801800 / 1800 419 3646
Grievance Escalation Details
Manager - Executive Correspondence Unit

American Express Banking Corp..

Cyber City, Tower C, DLF Bldg No.8

Sector 25, DLF City Ph II

Gurgaon -- 122002 (Haryana)

Telephone No. 0124-3362044 and 0124-3362172 Email: Manager-Customerservicesindia[at]aexp[dot]com

If not satisfied, further escalation can be achieved with:

Head of Operations

American Express Banking Corp..

Cyber City, Tower C, DLF Bldg No.8

Sector 25, DLF City Ph II

Gurgaon -- 122002 (Haryana)

Mail: Head-Customerservicesindia[in ]aexp[dot]com

Nodal Officer

E-mail ID: AEBCNodalOfficer[at]aexp[dot]com

Fax No: 0124-2801144

Telephone no: 0124-4190044 (Monday to Friday

8:30 to 5:00 pm) Speech:

American Express Banking Corp..

Cyber City, Tower "C", DLF Bldg.. No.8, Sector - 25, DLF City Phase - II, Gurgaon - 122002 (Haryana)

The complete postal address of the card-issuing bank is:

American Express Banking Corp..

Cyber City, Tower C, DLF Building No.8

Sector 25, DLF City Ph-II

Gurgaon -- 122002 (Haryana)

FAQS

1. What are the various communication channels with American Express?

American Express has a dedicated toll free number for customer support service in Individual trades, Corporate Cards, Merchant providers and grievance redressal system.

2. What is the practice of grievance redressal with American Express?

The first step is getting in touch with toll free customer service. When there is no satisfactory resolution, one can escalate the matter to American Express Bank. When there's absolutely no settlement in sight, this may be further escalated to the Head of Operations and also the Nodal Officer.

3. What is the emergency contact number for American Express?

American Express has set up a Global Assist Hotline for any emergency matters when traveling outside India. This service is a 24 hour one and available anywhere on earth. One can contact Global Assist at 022-42320243

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